Data Security and Data Protection at SpeechLive

SpeechLive is a user-friendly, cloud-based solution that allows you to easily convert speech into text—anytime and anywhere. It offers you the ability to store and manage your dictations flexibly, whether in the office, at home, or on the go.

That's why we place great emphasis on the secure handling of your data and ensuring cybersecurity to protect your personal information as best as possible. We rely on the highest security standards and work with globally recognized cloud providers so that you can always feel safe.

We have received many inquiries regarding data and cybersecurity, and we would like to provide you with comprehensive information to answer your questions as best as possible.

Data Storage:

We securely and regionally store all data on Microsoft Azure servers to comply with legal requirements and provide you with quick and reliable access at all times. It is important to us that your data is well protected while you can use our services effortlessly.

Data is stored in various regional locations, including the USA (Boydton, Virginia), Canada (Quebec City), Europe (Netherlands), and Australia (Victoria). This distribution helps us comply with legal requirements while ensuring optimal performance and low latency for our customers.

Certifications:

Microsoft Azure is our hosting partner and ensures that your data is well protected through comprehensive security measures. These include regular security checks and safeguards to prevent unauthorized access.

Our solution is certified according to various security standards, such as ISO/IEC 27001 (information security management), GDPR (General Data Protection Regulation), and FedRAMP (US cloud security standard). These certifications help us securely store and manage your data.

Encryption:

We ensure that all your dictations are secured and transmitted using the latest AES 256-bit encryption so that your data is always well protected. This applies to both our web application and mobile apps, allowing you to rely on the highest security, no matter which device you use.

To further enhance the protection of your data, we recommend that all users choose secure passwords. We also use multi-factor authentication (MFA), which provides an additional level of security to keep your account as secure as possible.

Backup and Data Recovery:

Users have the option to regularly back up their dictations to ensure that no important data is lost. These backups are stored on our secure servers for up to 30 days, and users can restore them at any time within this period.

Deleted dictations can also be recovered up to 30 days after deletion, providing additional security in case data is accidentally removed. This ensures that your data is always available and protected, even if an error occurs.

You can download a helpful documentation directly here. It contains all the important information and details that will help you familiarize yourself with the topic of data and cybersecurity.