SpeechMike Firmware Upgrade is rejected message….”Make sure the device is not recording or playing”

During the process of updating the firmware of a SpeechMike via the Philips Speech Control
software (PDCC) it can sometimes happen that you receive an error message similar to the
message below

Follow the steps below to resolve this issue.

• Right Click on the speaker icon in the system tray.
• Select Playback Devices.
• Right click in the white space and make sure that Show Disabled Devices is selected
• Locate the SpeechMike, right click and Select the option Disable
• Try the firmware update again, you should be successful!
• If the same error message is presented, follow the above steps for Recording Devices
• In some cases a reboot of the pc is needed.

Once the firmware is successfully updated, remember to go back to the settings right click on
the SpeechMike and Enable it as a Playback Device and if needed a Recording Device.