Your device is controlled by an internal program called firmware. As a part of ongoing product maintenance, the firmware is upgraded and errors are corrected.
It is possible that a newer version (an update) of the firmware has been released since you purchased the device. In this case, you can easily update your device to the latest version.
Before you continue, we recommend that you start or install the SpeechControl software. You can download the latest version of the application here: https://www.dictation.philips.com/speechcontrol.
Please follow the steps outlined below to upgrade your device.
Start the software and check the current firmware version
Check if the device is recognized and displayed correctly. In our example its a SpeechMike Premium Touch 3700 device. Now click on the button.
Here you can see the serial number of the device and the currently installed firmware version.
Start the SpeechControl software, if you have an Internet connection to our server, a message is displayed in the bottom right corner, stating that a Firmware download is available. Click on this message.
Click on the Download now button
After the firmware is downloaded and prepared for the update process, you can click on Upgrade now.
Another information window appears. From now on you must be careful not to interrupt the process, otherwise the device may be damaged. Click on Yes, upgrade the device.
The firmware is now transferred to the device, this may take a few seconds.
If the firmware is successfully transferred and installed, then the current version appears in the Device tab under Firmware upgrade. You can also, as done before, click on the button and check the current firmware.
Manual Firmware Update
Sometimes the automatic firmware update cannot be used. This is usually due to security settings or an installation without Internet connection. How can I update the firmware?
You need to download the firmware on a computer, unzip the firmware and copy it to an external USB stick.
First, open the support page for your product and download the firmware to the USB stick.
Unzip the downloaded .zip file.
There are two files in the folder
- a firmware file with the extension .bin
- a readme file with the extension .html
Now connect the prepared USB stick and the SpeechMike to the same computer. Start the SpeechControl software, navigate to the Device tab, select Firmware upgrade and click on the Import button.
Navigate to the USB stick and open the folder where you previously unzipped the firmware.
The new firmware will be imported and can be updated as described above.
Now just click on Upgrade and the installation process will start.
Click Yes, upgrade the device.
The firmware is now being transferred to the device, this may take a few seconds.
If the firmware is successfully transferred and installed, then the current version appears in the Device tab under Firmware upgrade. You can also, as done before, check the current firmware by clicking on the button.
Where can I find the firmware for download?
Here you will find direct links to the support pages where you can download the latest firmware for your product: