Peter Rittau - SPS Support

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Activity overview

Latest activity by Peter Rittau - SPS Support
  • Peter Rittau - SPS Support created an article,

    How to remove SpeechExec 11 applications on Windows 10

    How to get clean Windows 10 operating system after SpeechExec Pro Dictation trial installation? Try to revoke your licenses in all installed applications Close any running Philips applications,...

  • Peter Rittau - SPS Support created an article,

    Supported audio formats

    What audio formats will the SpeechExec Software play/records/convert? The following audio format properties are available for: Recording Format name Extension Sample rate Hz Bits per sample B...

  • Peter Rittau - SPS Support created an article,

    How to change the product key in SpeechExec

    Short description how to replace an expired product key  

  • Peter Rittau - SPS Support created an article,

    How to update firmware on Philips Digital Pocket Memo

    Firmware is that part of the device software which has been programmed into the Digital Pocket Memo and can be upgraded, directly or via SpeechExec, when the device is connected to the PC. Here...

  • Peter Rittau - SPS Support created an article,

    DPM no longer downloads automatically

    We suggest you follow the steps below on the PC for the Logged-on User experiencing the issue...: 1. Make sure SEE Dictate is not running in the tray (right click; select exit) 2. Rename the Speech...

  • Peter Rittau - SPS Support created an article,

    How to Create a Diagnosis file

    To create a diagnosis file on the DPM8000   Press the menu button Use the +/- key to scroll down to DevicePress Enter (right smart button)Use the +/- key to scroll down to Diagnosis FilePress OKDPM...

  • Peter Rittau - SPS Support created an article,

    Philips Device Connector guide

    Philips Device Connector (PDC) is a Google Chrome extension accompanied by a native host application. The following guide covers the setup and troubleshooting of Philips Device Connector in VDI en...

  • Peter Rittau - SPS Support created an article,

    How to obtain crash reports for the PDR

    This document describes the process of obtaining crash reports for our PhilipsDictationRecorder (PDR) App.   iOS How to collect the bug report Android Considerations for the SpeechAir   iOS The iOS...

  • Peter Rittau - SPS Support created an article,

    How to activate multi-factor authentication

    Multi-factor authentication increases the security of your data / account. After activating this feature, users need to enter an additional verification code before they can log in to their Speech...

  • Peter Rittau - SPS Support created an article,

    Power down your SpeechOne

    If the SpeechOne is not used for more than 6 hours, it automatically turns off to save battery life. You can also power down your SpeechOne manually: Remove the headset from the docking station. ...