Abdelhakim Fedala

Expert (Gold)
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Activity overview

Latest activity by Abdelhakim Fedala
  • Abdelhakim Fedala created an article,

    SpeechExec: Error MSVCP140.dll

      Problem Description : When starting the software the following error is displayed : EN The procedure entry point "_C_specific_handler" was not found in the DLL "C:\Program Files (x86)\Microsoft O...

  • Abdelhakim Fedala created an article,

    DesktopApp : Where to get the user configuration file

      User configuration file provide valuable information when troubleshooting issues related to the SpeechLive DesktopApp.      - To get the user configuration file please browse to  C:\Users\XXXXXX\...

  • Abdelhakim Fedala created an article,

    Does my device work in Parallels Desktop for Mac?

      Our devices do not support Parallels Desktop, however it works with Boot Camp.   Applies to :  - DPM6000/7000/8000  - SpeechMike 3200/3500/3700/3800/4000 - SpeechOne 

  • Abdelhakim Fedala created an article,

    How to force close SpeechLive app in Android

      Long press on the app icon and then press "App info"      Press "force stop" to kill the currently running instance of the app.       

  • Abdelhakim Fedala created an article,

    How to change the sampling rate on your SpeechMike

    This SamplingRateToolConsole_signed.exe command line tool will iterate through all connected Philips devices and try to switch the sampling rate to 44kHz.After switching, the device will re-connect...

  • Abdelhakim Fedala created an article,

    Cannot sign in to SpeechLive app. Your browser is currently set to block cookies

      Loggin to SpeechLive app on iOS/Apple devices requires additional security question "“speechlive” Wants to Use “b2clogin.com” to Sign In. When choosing Continue to go to the login screen on the b...

  • Abdelhakim Fedala created an article,

    How to send dictation to cloud storage

      Sometimes it can happen that SpeechLive is unavailable, in this case you will not be able to upload your dictation to SpeechLive. you might want to upload the dictation to another cloud storage f...

  • Abdelhakim Fedala created an article,

    How to disable SSL scanning ESET Antivirus

      Symptoms: SpeechLive player buffering.  Possible cause:  SSL filter is activated in the Anti virus Software. How to find out if this player buffering is caused by SSL filter settings and not bad ...

  • Abdelhakim Fedala created an article,

    Workaround: SpeechLive Buffer problem

        1- Make a copy of chrome on  your Desktop     2- Right click and navigate to properties.      3- Under target at the end of the path add a “space” and “--disable-http2”   4- Click „ok“to app...

  • Abdelhakim Fedala created an article,

    Gather consol and network logs on Chrome

    Console and network logs provide valuable information when troubleshooting issues related to SpeechLive.     To get a network and a consol log with SpeechLive running on Chrome, follow these steps:...