SpeechLive support
- Total activity 88
- Last activity
- Member since
- Following 0 users
- Followed by 2 users
- Votes 9
- Subscriptions 58
Articles
Recent activity by SpeechLive support-
Reuse an email address for trials
Release | SpeechLive 2021.12.16 Sometimes customers who have already tried SpeechLive and decided against it want to create another trial account to test a new feature. To do this, these ...
-
Why the VoiceTracer is unable to find my Wi-Fi hotspot?
Please make sure to use the 2,4 Ghz band, as the VoiceTracer doesn't support 5Ghz band.
-
Can I use a microphone with Dragon Naturally Speaking Recorder Edition?
No, this is a special edition, the software works only with the VoiceTracer
-
My VoiceTracer turns off automatically after some time. How can I disable this?
This is a battery saving feature, located in Settings->All settings->Device settings->Auto off. The time period can be changed, or the setting can be turned off entirely.
-
Are the foot controls OM system RS28N and RS31N compatible with SpeechLive?
No, only Olympus RS28H and RS31H are supported by SpeechLive. OM Systems is the new company that has taken over Olympus. The latest Olympus foot control devices are now known as OM system RS28...
-
How to record with the VoiceTracer when it is connected to the computer?
When the device is connected to the computer, the power and mass storage connection are established. In this state, the display only shows the 'USB symbol' and the battery charging icon. This m...
-
When I send my recording to speech recognition, my files are not transcribed, and sometimes I get the following error
This is because you are using a file format or bitrate that is not supported by the software, please check below the list of compatible devices and the recommended settings • DVT1110, DVT115...
-
HowTo: Gather network logs in Chrome or Edge
Network logs provide valuable information when troubleshooting issues related to SpeechLive WebApp. To get the network log with SpeechLive running on Chrome or Edge, follow these steps: As a...
-
Error: The procedure entry point "_C_specific_handler" was not found in the DLL "C:\Program Files (x86)\Microsoft Office\root\Office16\MSVCP140.dll
Symptom When starting the software the following error is displayed : The procedure entry point "_C_specific_handler" was not found in the DLL "C:\Program Files (x86)\Microsoft Office\root\Office16...
-
How to send us SpeechLive Desktop app log file
When troubleshooting an issue in your SpeechLive Desktop app, we may request the logs. This article provides the steps for you to send the log to our technical support team. First you need to ch...