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❓How to cancel stalled dictations in Speechlive when using DMO

Updated

When dictations sent from Speechlive to DMO remain stuck in “in progress” status, you can unblock them as follows:

  1. Stop the "Philips Speechlive DMO Management Service"
  2. Go to the folder C:\WINDOWS\system32\config\systemprofile\AppData\Local\Philips Speech\DMOManagement\ and delete the DMOManagement.db file
  3. Restart the Philips Speechlive DMO Management service; the database will then be restored

You can achieve this by opening a console with administrative rights and run following commands

net stop DMOManagementService
del "C:\WINDOWS\system32\config\systemprofile\AppData\Local\Philips Speech\DMOManagement\DMOManagement.db"
net start DMOManagementService

The dictations in Speechlive will then return to the “transcription pending” status and can be resent to DMO