Your antivirus software looks at files in your email, files that you are interacting with over the internet, and files that are already stored on your computer. Its main purpose it to determine whether these files are harmful or benign, and block or allow them accordingly.
Antivirus Exclusions for 64-bit
Software specific descriptions
Many times, your antivirus software can get it wrong. Our team regularly sees issues where a client’s antivirus software blocks the proper operation of a perfectly legitimate program or files. The solution to this problem is to add exclusions to the antivirus application - essentially telling it to ignore a certain set of files.
Note that you don’t want to exclude a file that you can’t verify is legitimate. Make sure you obtain any antivirus exclusions from a trusted source.
How Do I Add Exclusions?
Because of the security concerns associated with your antivirus software, we recommend that you contact your IT department to add these exclusions. If you do not have an IT team, check with your antivirus software vendor for instructions.
Environment
- Windows 10
- Philips SpeechExec Pro Dictate/Transcribe v11.X
Exclusions for SpeechExec Pro
Because of the differences between a 32 and 64-bit version of Windows, there are two different sets of exclusions below. You will only add one set, depending upon which type of operating system you have. This does not apply to the “file extensions” category of exclusions; 32 and 64-bit Windows users will both add them.
File Extensions
These exclusions can be added generally, but they only need to be added for the locations listed in the “Folders” category of the appropriate version of Windows.
- .DSS
- .DS2
- .WAV
- .XML
- .IDX
- .RTF
- .SDF
Antivirus Exclusions for 64-bit
Folders
Where the folder paths below say <USER>, you will need to enter your Windows user name.
- C:\Users\<USER>\AppData\Roaming\Philips Speech\
- C:\Users\<USER>\AppData\Roaming\Philips SpeechLive\
- C:\Users\<USER>\AppData\Local\Philips Device Control Center\
- C:\Users\<USER>\AppData\Local\Philips Speech\
- C:\Users\<USER>\AppData\Local\Philips-SpeechLive\
- C:\Users\<USER>\AppData\Local\Philips Remote Device Manager\
- C:\Users\<USER>\AppData\Local\Temp\SpeechExecUpdater\
- C:\Users\<USER>\AppData\Local\Temp\SpeechExecTempAttachments\
- C:\Users\<USER>\AppData\Local\Temp\speechexec\
- C:\Users\<USER>\Documents\speechexec\
- C:\Program Files (x86)\Philips Speech\
- C:\Program Files (x86)\Common Files\Philips Speech Shared\
in some antivirus software you can use a system-wide environment variable like:
- %USERPROFILE%\AppData\Roaming\Philips Speech\
- %USERPROFILE%\AppData\Local\Philips Speech\
Executables
You will need to choose the appropriate program for this exclusion. If you have the dictation software, choose “SEPDict.exe.” If you have the transcription software, choose “SEPTrans.exe.”
Below you will find a few examples of most of our software
- C:\Program Files (x86)\Philips Speech\Device Control Center\PDCC.exe
- C:\Program Files (x86)\Philips Speech\Philips Device Connector\PDCNativeHost.exe
- C:\Program Files (x86)\Philips Speech\Philips Device Connector\PSPDispatcherS.exe
- C:\Program Files (x86)\Philips Speech\Philips SpeechAir Management Software\PSP.SpeechAir.Management.exe
- C:\Program Files (x86)\Philips Speech\SpeechExec Dictate\SEDict.exe
- C:\Program Files (x86)\Philips Speech\SpeechExec Pro Dictate\SEPDict.exe
- C:\Program Files (x86)\Philips Speech\SpeechExec Pro Transcribe\SEPTrans.exe
- C:\Program Files (x86)\Philips Speech\SpeechLive Upload Client\SpeechLive.UploadClient.exe
32-bit SpeechExec Pro Antivirus Exclusions
Folders
- %APPDATA%\Philips Speech\
- %LOCALAPPDATA%\Philips Speech\
- %LOCALAPPDATA%\Philips Device Control Center\
- %LOCALAPPDATA%\Philips Remote Device Manager\
- %TEMP%\SpeechExec\
- %TEMP%\SpeechExecTempAttachments\
- %PROGRAMFILES%\Philips Speech\
- %PROGRAMFILES%\Common Files\Philips Speech Shared\
- %USERPROFILE%\Documents\SpeechExec\
Executables
- %ProgramFiles%\Philips Speech\SpeechExec Pro Dictate\SEPDict.exe
- %ProgramFiles%\Philips Speech\SpeechExec Pro Transcribe\SEPTrans.exe
Software manufacturer specifications
Many antivirus software companies offer a detailed description of how to exclude the folders or files. Below you will find direct links to descriptions for most of the software
Comments
0 comments
Please sign in to leave a comment.