Symptom
The installation is finished successfully. The user starts the software, and would like to create a SpeechProfile and the following error is displayed:
Cause
In rare cases, some Antivirus programs block one of our DLLs. The file name is SENL.dll and the SpeechExec-log file would show this error:
ERROR SEPDict [] - Error in calculating the hash of the SENL.dll
Resolution
You need to add this file to the Antivirus exclusion list.
For SpeechExec (Pro)Transcribe
The file SENL.dll will be found under C:\Program Files (x86)\Philips Speech\SpeechExec (Pro) Transcribe
For SpeechExec (Pro) dictate
The file SENL.dll will be found under C:\Program Files (x86)\Philips Speech\SpeechExec (Pro) Dictate
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